Internal talent scouting: When talents are hidden within your company

Introduction

In a context where the war for talent is at the heart of companies' concerns, it has become essential to capitalize on the skills they already have internally.

Internal talent scouting, often undervalued or difficult to implement for companies, represents a key opportunity for organizations to meet their skills needs while strengthening employee loyalty. But... Is this approach systematically valued in companies? And above all, how can we fully exploit the hidden potential of internal talents?

The importance of internal talent scouting

Internal talent scouting involves identifying and mobilizing skills already present in the company to respond to recruitment needs or specific projects. Unlike the search for external talent, often costly and time-consuming (The cost of recruiting a manager in France is influenced by various factors such as the industry, company size, and position level. On average, it ranges between €3,000 and €10,000 or even more in sectors under pressure), this approach allows for better valorization of existing human resources.

Internally, employees may already possess the skills you are looking for (or will be looking for), while already being acculturated to the values and model of your company, which limits the risks of "difficult integration," a "casting error," and consequently a substantial financial cost linked to a poorly adjusted recruitment.

Hidden skills: beyond current roles

It is common for your company's employees to go beyond the skills required in their job description. Sometimes, skills from their previous professional experiences, personal projects, responsibilities, or acquired during training or professional reconversions are not exploited. For example, an employee currently in an accounting position might have been a translator in a previous career, a skill that would be valuable but often ignored in most current companies. Yet, these assets could prove essential for responding to a recruitment need via internal mobility or for side projects within the scope of their missions.

Thus, internal talent management requires visibility that is fine-tuned and complete regarding the skills of the employees available to your organization.

The difficulty of detecting internal talents

One of the greatest difficulties encountered by HR managers and managers is spotting these hidden skills. Why? Because most traditional talent management tools focus on skills related to the currently held position. Yet, in an ever-evolving world of work, it becomes essential to be able to leverage the diverse experiences of each employee.

Artificial intelligence and new technologies (often referred to as ICT or NICT) can address this need by automating the collection of employee skills. Thanks to the possibility of cross-referencing skills available internally (through an automatic mapping at the moment T) with the current and future needs of the company, companies can not only anticipate internal mobility but also optimize the overall performance of the organization.

By integrating predictive models, companies can anticipate evolving skill needs, match internal profiles with future projects, and plan necessary training. Internal mobility, facilitated by AI, improves the match between talents and positions, thus reducing periods of inactivity or underutilization of skills. This strengthens talent retention by offering more dynamic and engaging career paths. This proactive approach allows for quick responses to HR needs while reducing costs and delays associated with external recruitment.

Creates.community and Eloise: detecting and enhancing hidden skills through conversation

The Creates.community solution revolutionizes internal talent scouting through Eloise, its conversational AI that transforms the detection of hidden talents into natural and spontaneous dialogue.

Eloise: the expert in revealing hidden talents

Eloise excels in discovering unknown skills through:

Exploratory conversation: "I see you work in accounting, do you have other experiences in other fields?" - naturally revealing past skills
Intelligent detection: Eloise automatically identifies skill mentions in daily exchanges
Continuous validation: "I noticed you master English-French translation, is that correct?" to confirm and enrich profiles

The conversational advantage for internal talent scouting

Unlike traditional methods, Eloise:

Eliminates barriers: No more tedious forms, employees naturally talk about their experiences
Reveals the unexpected: "Ah, you have graphic design training! We're actually looking for someone for the visual redesign project"
Contextualizes skills: Eloise understands the relevance of skills according to current projects and needs

Transformation of talent management through conversational AI

Eloise offers managers a revolutionary approach:

Personalized insights: "Your team has more skill diversity than expected, here are the hidden talents I've identified"
Proactive recommendations: "Marc could be perfect for the marketing project thanks to his communication experience"
Continuous optimization: Eloise learns and refines its understanding of skills through interactions

By empowering managers in supporting their employees, Creates.community and Eloise facilitate proactive talent management and optimize internal career paths through conversational intelligence that reveals human potential.

Discover how Eloise can transform your internal talent scouting and reveal the hidden talents of your organization. Request a personalized demonstration.