HR under pressure: when repetitive tasks kill productivity
HR under pressure: when repetitive tasks kill productivity
Introduction
In most companies, HR teams are overwhelmed with repetitive questions. Simple but time-consuming inquiries:
"When can I take my vacation?", "How many PTO days do I have left?", "Where can I find the company policies?", "When do I get paid?"
All these requests alone consume a considerable portion of HR professionals' time. According to recent studies, between 30 and 40% of HR time is dedicated to this type of low-value requests.
Constant overload of HR services
The 2025 "HR in Daily Practice" Barometer confirms this trend: 77% of HR professionals report being more solicited by employees than in 2024, and 54% believe this workload will continue to increase in the coming years.
In large French companies, this translates to hundreds of monthly requests. Each HR manager handles an average of 80 employee requests per month, or about twenty per week. And most of these questions concern already documented information — collective agreements, internal regulations, company agreements, or HR intranet.
This phenomenon has a double negative effect:
- It slows down HR's ability to focus on strategic missions (retention, skills development, employee well-being, etc.)
- It increases the burnout feeling in the profession: 81% of HR professionals say they feel tired or exhausted in 2025.
Weariness from low-value tasks
The study also shows a growing gap between desired missions and daily reality. HR professionals would like to focus on quality of work life, company culture, or skills development... But reality is quite different: personnel administrative management remains the most time-consuming mission, far from the aspirations of the profession.
Nearly 60% of HR professionals spend at least half their day on administrative tasks and responding to internal requests. Result: loss of meaning, feeling of isolation, and progressive demotivation.
Towards intelligent automation: the example of Éloïse AI
What if HR teams could free up several hours per day, without losing service quality? This is the promise of Éloïse AI, the intelligent HR assistant developed by Creates.Community.
Éloïse AI automatically answers all recurring HR questions from employees:
"When can I take my vacation?" "How many PTO days do I have left?" "When do I get paid?" "How does my profit-sharing work?"
Connected to the company's internal documents (collective agreements, internal regulations, HR FAQ...), Éloïse provides reliable, personalized, and instant answers, directly in Teams, Slack, or WhatsApp.
Immediate benefits for HR teams
The advantages are immediate and measurable:
- 🔄 Up to 40% time freed up for HR teams
- 💬 Fewer time-consuming requests
- 📚 Consistent and centralized responses
- 🤝 Better employee experience
- 📈 More time for strategic missions
Refocusing HR on human aspects
By automating first-level responses, Éloïse AI doesn't replace HR professionals: it gives them back time. Time to support employees, bring company culture to life, and lead high-value projects.
Because HR professionals didn't choose this career to repeat twenty times a day "payroll will be available on the 28th", but to help people and organizations grow.
How Éloïse AI transforms your HR daily routine
Éloïse AI integrates perfectly into your existing tools and learns from your company documentation:
- Native connection to Teams, Slack, and other communication tools
- Automatic learning of your HR documents (PDF, intranet, knowledge bases)
- Contextual responses adapted to each employee
- Precise references with links to documentary sources
- Request tracking and analytics for continuous optimization
Ready to free up your HR time?
Request a demo today to discover how Éloïse AI can transform your HR management and refocus your teams on human aspects.